Dr. Deena Hinshaw, Alberta’s Chief Medical Officer of Health, provides daily updates on COVID-19 and the ongoing work to protect public health of Albertans.

Stronger public health measures

Mandatory, province-wide restrictions are in effect to protect the health system and slow the spread of COVID-19. Protecting Alberta’s healthcare capacity ensures that Albertans get the care they need when they need it.

See active case rates in your region
See current public health measures in effect
Learn about the health system capacity in COVID-19
Outbreak update from the Government of Canada
Global situation dashboard from the World Health Organization

Symptoms of COVID-19 can vary from person to person, and may take up to 14 days to appear after exposure to COVID-19. Evidence indicates that the virus can be transmitted to others from someone who is infected but not showing symptoms. This includes people who have not yet developed symptoms (pre-symptomatic) or never develop symptoms (asymptomatic).

Core symptoms

Some of the more commonly reported symptoms (core symptoms) include:

• Fever (temperature equal to or over 38°C)
• Cough (new cough or worsening chronic cough)
• Shortness of breath or difficulty breathing (new or worsening)
• Runny nose or sore throat (core symptoms for adults)
• Loss of sense of smell or taste

If you have any of these core symptoms, you need to isolate for at least 10 days from the start of your symptoms or until they are gone, whichever is longer, or until you test negative.

Other symptoms (Adults over 18)

If you have any of these other symptoms, stay home and minimize your contact with others until your symptoms resolve. Testing is recommended.

• Stuffy nose
• Painful swallowing
• Chills
• Headache
• Muscle or joint aches
• Feeling unwell or fatigue
• Nausea, vomiting, diarrhea or unexplained loss of appetite
• Conjunctivitis, also known as pink eye

Other symptoms (Children under 18)

If they have one of these other symptoms, have them stay home for 24 hours and get tested if their symptoms don't improve. If they have two or more of these other symptoms, have them get tested and stay home until the symptoms are gone or until they test negative.

• Sore throat
• Runny or stuffy nose
• Painful swallowing
• Chills
• Headache
• Muscle or joint aches
• Feeling unwell or fatigue
• Nausea, vomiting, diarrhea or unexplained loss of appetite
• Conjunctivitis, also known as pink eye

Monitor your symptoms

Monitor your health and call Health Link 811, or your healthcare provider if you have questions or concerns. Call 911 immediately if you are experiencing severe symptoms of COVID-19, including difficulty breathing, severe chest pain, feelings of confusion or loss of consciousness.

Book a test

You should stay home and get tested if you have any COVID-19 symptom or known exposure to COVID-19. Book a testing appointment online with the AHS assessment tool or call Health Link 811. Call 911 immediately if experiencing severe symptoms of COVID-19, including difficulty breathing, severe chest pain, feelings of confusion or loss of consciousness.

Use the COVID-19 Testing / Online Booking tool
Learn about the rapid testing program

Variants are viruses that have changed or mutated while reproducing inside an infected person’s cells. Variants can spread to others and may continue mutating as they move from person to person. It is normal for viruses to mutate over time.

Variants of concern can spread more easily. They can also cause more serious illness that could result in more hospitalizations and deaths as they become common in the community.

COVID-19 variants of concern were first identified in the United Kingdom, South Africa, Japan, Brazil and India. These strains have since been detected in Alberta and in countries around the world. Alberta is monitoring for variants spreading in our province. Confirmed cases are updated daily.

See variant case data in Alberta
Learn more about variants of the virus that causes COVID-19​​

B.1.1.7 Variant (Alpha)
First identified in the United Kingdom, this is now the most common variant of concern in Alberta. Research to date has shown this variant spreads more easily and can cause more severe illness in comparison to the original COVID-19 strain.

B.1.351 Variant (Beta)
First identified in South Africa, research has shown this variant spreads more easily than the original COVID-19 strain and may be capable of re-infecting people who have previously tested positive for COVID-19.

P.1 Variant (Gamma)
First identified in Japan/Brazil, research has shown this variant spreads more easily than the original COVID-19 strain and is capable of re-infecting people who have previously tested positive for COVID-19.

B.1.617.2 Variant (Delta)
First identified in India, research has shown this variant spreads more easily than the B.1.1.7 (Alpha) variant and may be capable of re-infecting people who have previously tested positive for COVID-19.

This variant seems to spread more easily and quickly than other variants, which may lead to more cases of COVID-19. An increase in the number of cases will put more strain on healthcare resources, lead to more hospitalizations, and potentially more deaths.

All Albertans 12 and older are eligible to get vaccinated. Everyone who wants a vaccine, will get a vaccine. Every Albertan should get their second dose when they're eligible. A single dose of COVID-19 vaccine offers at least 80% protection against severe outcomes, including hospitalization and death. However, second doses are needed to get the best and most long-lasting protection. Third doses are available to some people most at risk of severe illness.

NEW: AHS clinics and pharmacies now use the same centralized online booking system. You can also book your shot by calling Health Link 811, visiting a walk-in clinic, or contacting a doctor's office.

Book with AHS or a participating pharmacy
Find a walk-in immunization clinic
Contact a Find a doctor's clinic
Follow up: get your second dose
Access your immunization records through MyHealth Records
Get the facts about COVID-19 vaccines

Every Albertan who can get vaccinated, should get vaccinated

Vaccines make our immune systems stronger by building antibodies to help prevent and fight off diseases. Because COVID-19 is a new virus, no one has natural immunity. It is much safer and more effective to get immunized than it is to get infected.

Albertans born in 2009 or before and those who have recovered from COVID-19 should get vaccinated. Consult your doctor first if you have questions about the vaccine or your health conditions. Children under 12 (born 2010 or after) do not get vaccinated nor do those with severe allergy to vaccine ingredients.

Vaccine safety

Thanks to worldwide collaboration, COVID-19 vaccines were developed quickly without compromising safety. Every approved vaccine has met Health Canada's strict standards for safety, quality and effectiveness. All vaccines are safe, effective and save lives.

Get the facts and bust the myths about COVID-19 vaccines
Every Albertan should get their second dose
Learn about the AstraZeneca vaccine
Learn about the Moderna and Pfizer BioNTech vaccines

Need a ride?

Isolated seniors and those with mobility challenges can call 211 to get help finding a ride to and from their vaccination appointment.

Contact 211 to get help finding a ride

Need time off work?

All working Albertans can access 3 hours of paid, job-protected leave to get each dose of the vaccine.

Paid COVID-19 vaccination leave

Translated resources

COVID-19 resources are available in عربي, 中文, हिंदी, 한국어, فارسی, ਪੰਜਾਬੀ, Af-Soomaali, Español, Français, Tagalog, Tiếng Việt and اردو.

COVID-19 translated resources

Starting September 19, card-sized vaccine records will be available at alberta.ca/CovidRecords. Read the information below to learn more.

Online records:

• Albertans 12 and older can get a card-sized vaccine record through the new express system at alberta.ca/CovidRecords:
• It's fast and easy (no account required); enter your personal healthcare number, birthdate, and month and year of vaccination
• Download your card and print it out or save it on your phone
• If you were vaccinated recently, it may take up to 2 weeks for your records to be available online
• Participating Registry Agents can also print out your vaccine card from alberta.ca/CovidRecords at no cost, starting September 21
• MyHealth Records is still available for Albertans 14 and over who wish to use a verified account to view their health records, including lab tests and medications

Records from vaccination appointment:

• You will receive a paper record at your vaccination appointment
• If you lost it or require another paper copy, request a copy through your vaccination provider:
  • Pharmacy or physician's office: contact the location you received your vaccination
  • AHS Clinic: call 811 to request a copy be mailed to you

Showing proof of vaccination

Albertans may wish to prove vaccination status if accessing businesses or travelling. While COVID-19 vaccines are strongly encouraged, they are not mandatory under Alberta law.

Businesses and events:

• Some businesses, entities and organizers may require you to provide proof of vaccination in order to access their facilities, services or events
• Check with the business or event organizer to confirm requirements
• Albertans can show a paper or digital copy of their vaccine record; plan ahead for busy events by saving a copy on your phone or printing it out

International travel:

• Some foreign countries may require Canadian travellers to provide proof of vaccination to visit. Check the policies of individual countries, state/local governments, cruise lines and events before travelling. Learn more about travelling abroad during COVID.
• Albertans have been successfully travelling by using their paper vaccine record. Going forward they can continue using their paper copy, or use a digital copy from alberta.ca/CovidRecords.
• The federal government is working with provinces and territories to develop an official federal vaccine credential for international travel. A launch date has not been announced.

Inter-provincial travel:

• Some provinces may require travellers from Alberta to provide proof of vaccination to visit or access certain business or services (check before you go)
• Albertans can show a paper or digital copy of their vaccine record along with their government-issued ID (driver's licence)
• Alberta does not require proof of vaccination from visitors arriving from other parts of Canada

Updating your vaccine records

Incorrect information on vaccine record:

If your COVID-19 vaccination record has missing or incorrect information, contact the eHealth Netcare Support Services Team for assistance, by email: ehealthsupport@cgi.com, or phone toll free: 1-855-643-8649.

Vaccinated outside Alberta:

• If you or your children under 18 were partially or fully vaccinated outside of Alberta, you can update your health records by submitting your out-of-province/country immunization records online through ahs.ca/vaccineregistry
• Submitted records will be reviewed by AHS, and verified information will be available on alberta.ca/CovidRecords and your MyHealth Records account within 2 weeks

Vaccine credentials and privacy

Vaccine credentials:

• Official vaccine records are available on the new express system at alberta.ca/CovidRecords or on your verified MyHealth Records account
• The federal government has stated its intent to work with all provinces and territories to develop an official federal vaccination credential to support international travel

Protecting your privacy:

Individual Albertans will have to voluntarily sign-up with the federal government if they wish to participate in the federal program when it launches. Your vaccination status will not be shared with the federal government or any other entity without your consent.

Book your free shot. It's safe and easy.

All Albertans 12 and older are eligible to get vaccinated. Every Albertan should get their second dose when they're eligible. A single dose of COVID-19 vaccine offers at least 80% protection against severe outcomes, including hospitalization and death. However, second doses are needed to get the best and most long-lasting protection. Third doses are available to some people most at risk of severe illness.

Book with AHS or a participating pharmacy
Find a walk-in immunization clinic
Contact a Find a doctor's clinic

Current scams

There are a number of reported scams related to COVID-19.

Listing of known COVID-19 scams
Verify that a charity is registered
Learn about cyber security

COVID-19 vaccines frauds and scams

Do not buy COVID-19 vaccines online or from unauthorized sources. The only way to access safe and effective COVID-19 vaccines is through clinics organized or endorsed by your local public health authority in collaboration with Canada's federal, provincial and territorial governments.

Learn about vaccines that are approved for use in Canada

CERB and CESB payment scams

We will not reach out by text or email to ask you to apply for the Canada Emergency Response Benefit (CERB) or the Canada Emergency Student Benefit (CESB), and we will not notify you by text or email that you have received a payment. The CERB and CESB are now closed to applications. You can no longer apply for these benefits.

CERB and CESB repayment scams

Beware of fraudulent emails, texts or calls about repaying the Canada Emergency Response Benefit or repaying the Canada Emergency Student Benefit. There are official ways to make a repayment.

When a scammer contacts you:

If someone says they are from the Government

Many frauds and scams attempt to mimic real federal government services to gain access to your personal and financial information.

Identifying a Service Canada or 1 800 O-Canada fraudulent call
Identifying a Canada Revenue Agency (CRA) fraudulent call

If someone says they are from a financial institution

The Financial Consumer Agency of Canada (FCAC) is warning Canadians to be very cautious when receiving emails or text messages that appear to be from a financial institution asking for personal or financial information.

Financial institution fraudulent call

Reporting a fraud or scam

If you or a family member have been contacted by a scammer, report it to us — even if you didn't give them any money.

What to do if you're a victim of fraud
Report fraud to the Canadian Anti-Fraud Centre

Starting September 20, in-scope businesses, entities and events must implement the Restrictions Exemption Program requiring proof of vaccination or negative test result, plus mandatory masking, to continue operating as usual, OR comply with all public health restrictions as outlined in Order 42-2021.

Program requirements

The Restrictions Exemption Program permits in-scope businesses, entities and organizers to operate without most public health restrictions as outlined in Order 43-2021. Masks are still mandatory indoors.

Operators that are out-of-scope or choose not to fully implement the program must comply with all public health restrictions outlined in Order 42-2021.

How to participate

Operators do not need to apply, but must follow or exceed the program requirements at all times, including requiring all patrons/attendees aged 12 and over to provide valid:

• Proof of vaccination, or
• Proof of a privately-paid negative rapid test result taken within 72 hours of service, or
• Documentation of a medical exemption

Resources

• Read: Requirements for the Restrictions Exemption Program (PDF, 73 KB)
• Poster: Open to serve vaccinated/negative-tested customers (PDF, 24 KB)

The program does not apply to

• Businesses or entities that need to be accessed by the public for daily living purposes, including all retail locations
• Employees, contractors, repair or delivery workers, volunteers or inspectors entering the space for work purposes
• Children under 12

Enforcement

• Operators will be audited for compliance
• Requirements can be enforced by AHS, AGLC and police units
• Public can submit complaints if they believe operators are not in compliance

In-scope operators

The following in-scope businesses, entities and organizers are eligible to participate:

• Restaurants
• Nightclubs
• Casinos, bingo halls, VLT lounges
• Entertainment and recreation centres, such as bowling, racing entertainment, arcades, billiards halls, other similar entertainment, museums, art galleries, and movie theatres
• Conferences, meeting spaces, halls, and rented space (excluding dwelling units)
• Weddings and funerals held in public facilities where the facility maintains responsibility for adherence to these requirements
• Professional sporting or performance events (spectator)
• Private social events held in public facilities where the facility maintains responsibility for adherence to these requirements
• Recreation and fitness facilities
• Adult recreational sport groups (players/participants)
• Recreation classes and activities (outside physical activity)
• Amenities in hotels and condos

Out-of-scope operators

The following out-of-scope operators are not eligible to participate:

• Events in private dwellings
• Retail and shopping malls
• Food courts
• Libraries
• Workers and employees in/on a worksite for the purposes of their employment
• Schools (Kindergarten to Grade 12)
• School curriculum based activities
• Accommodations (e.g., hotel)
• Places of worship for faith services
• Health services
• Personal services
• Wellness services
• Publicly-funded post secondary institutions, including cafeterias and residence common areas (PSIs will fall under a separate and sector-specific exemption)
• First Nations College entities: Maskwacis Cultural College, Old Sun Community College, Red Crow Community College, University nuhelot'ine thaiyots'i nistameyimakanak Blue Quills, and Yellowhead Tribal College

Proof of vaccination

To enter spaces participating in the Restrictions Exemption Program, people ages 12 and older can provide proof of vaccination.

• Valid photo identification that matches the vaccine record (only required for adults 18 and over)
• Valid paper or digital vaccine record that shows name, vaccine type and date of administration:
  • From September 20 to October 25: proof of partial vaccination (one dose) is considered acceptable as long as the dose was given more than 2 weeks before the time of service
  • After October 25: proof of full vaccination (two doses) is required

Access your vaccine records online (through MyHealth Records)
Book your free shot. It's safe and easy.

Proof of negative test

To enter spaces participating in the Restrictions Exemption Program, people aged 12 and older can show proof of a negative test result.

• Tests must be privately-paid, Health Canada approved rapid antigen, rapid PCR or lab-based PCR test completed within the previous 72 hours
  • Valid test results should be a written or printed copy that clearly outlines the type of test, time of sample collection, clear indication of a negative result, and laboratory that completed the test, if applicable
  • Photos of a rapid test result taken offsite is not sufficient
  • Do not bring completed self-tests or rapid tests to businesses due to communicable disease risk
• Tests must not be from Alberta Health Services or Alberta Precision Laboratories
• Operators offering on-site rapid testing should seek expert medical oversight prior to implementing a rapid testing program

Proof of medical exemption

To enter spaces participating in the Restrictions Exemption Program, people 12 and older can provide documentation of a medical exemption.

• A valid medical exemption is the original signed letter from a physician or nurse practitioner that includes:
  • Person's name that matches their identification
  • Physician’s or nurse practitioner’s complete information, including:
    • Name, phone number, contact information, professional registration number and signature
    • Statement that there is a medical reason for not being fully vaccinated against COVID-19
    • Duration that the exemption is valid

Indoor entertainment, event and recreation facilities
Mandatory restriction province-wide, effective September 20, 2021.

Indoor facilities that do not implement the Restrictions Exemption Program must follow these restrictions:

• Capacity limited to 1/3 fire code occupancy
• Attendees must be with household members only, or 2 close contacts if they live alone

Outdoor entertainment, event and recreation facilities
Mandatory restriction province-wide, effective September 16, 2021.

Events and facilities that are fully outdoors (excluding washrooms), have no capacity restrictions but must maintain 2 metres distancing between households or 2 close contacts for those living alone.

Restaurants, cafes, bars, pubs and nightclubs
Mandatory restriction province-wide, effective September 20, 2021.

The following restrictions apply to businesses that do not implement the Restrictions Exemption Program:

• Indoor dining is not permitted
• Outdoor dining only with a maximum of 6 people per table (one household or 2 close contacts for those living alone)
• Liquor sales and consumption restrictions apply (sales end at 10pm, consumption by 11pm)

Retail, shopping malls and food courts
Mandatory restriction province-wide, effective September 20, 2021.

Retail, shopping malls and food courts are not eligible for the Restrictions Exemption Program as public access is necessary for daily living. Therefore these restrictions apply:

• Capacity restricted to 1/3 fire code occupancy
• Attendees must be with household members only, or 2 close contacts if they live alone
• Indoor food courts must close to in-person dining (take out is allowed)

Sport, fitness and performance activities
Mandatory restriction province-wide, effective September 16 and 20, 2021.

Adult (18-plus) sport, fitness and performance activities:

The following restrictions apply unless the facility or program implements the Restrictions Exemption Program:

• Indoor group classes and activities are not permitted
• Indoor competitions are paused except where vaccine exemptions have been granted
• Indoor one-on-one training and solo activities are allowed with 3 metre physical distancing
• Outdoor activities can continue with no restrictions

Youth (under 18) sport, fitness and performance activities:

• Indoor group classes, training, and competitions are permitted, but participants are required to screen for symptoms, maintain 2 metres distancing and wear a mask (except youth while engaged in physical activity)
• Spectator attendance is restricted to 1/3 fire code capacity, attendees are limited to a single household or 2 close contacts if living alone and must be masked and maintain 2 metres physical distancing
• Outdoor activities can continue with no restrictions

Day and overnight camps

• Day camps required to maintain physical distancing between participants and masking indoors
• Overnight camps must follow cohort models

Social gatherings (indoor and outdoor)
Mandatory restriction province-wide, effective September 16, 2021.

Indoor social gatherings:

• Vaccinated: Indoor private social gatherings are limited to a single household plus one other household to a maximum of 10 vaccine-eligible, vaccinated people and no restrictions on children under 12
• Unvaccinated: Indoor social gatherings are not permitted for vaccine-eligible people who are unvaccinated

Outdoor social gatherings:

• Outdoor private social gatherings limited to a maximum of 200 people, with 2 metre physical distancing at all times

Places of worship
Mandatory restriction province-wide, effective September 16, 2021.

• Capacity limited to 1/3 fire code occupancy
• Masks are mandatory
• 2 metres physical distancing between households, or 2 close contacts for those living alone

Weddings and funerals
Mandatory restriction province-wide, effective September 20, 2021.

• Indoor wedding ceremonies and funeral services are permitted with up to 50 people or 50% of fire code occupancy, whichever is less, unless the hosting facility implements the Restrictions Exemption Program
• Indoor wedding and funeral receptions are prohibited, unless the hosting facility implements the Restrictions Exemption Program
• Outdoor ceremonies, services and receptions are permitted with up to 200 people and must follow liquor sales and consumption restrictions (sales end at 10pm, consumption by 11pm), unless the hosting facility implements the Restrictions Exemption Program

Elections

• The new public health actions will not impact the voting process
• Proof of vaccination is not required to enter a polling place and cast a ballot
• Elections Canada has health and safety measures in place to support physical distancing, masking and other important ways to reduce transmission of COVID-19

Masks and physical distancing
Mandatory restriction province-wide, effective September 16, 2021.

• Masking and 2 metres physical distancing are mandatory in all indoor public spaces, workplaces, and places of worship
• Employees must mask in all indoor work settings, except while alone in workstations
• The Restrictions Exemption Program does not apply to masking (masks are still required in places that implement the program)

Learn more about mask requirements

Schools (K to 12)
Mandatory restriction province-wide, effective September 16, 2021.

• Mandatory masking for students in Grades 4 and up, plus staff and teachers in all grades (schools that implement an alternate COVID safety plan can be exempted from mandatory masking)
• Elementary schools to implement class cohorting
• Indoor sports, fitness, recreation, and performance activities are permitted in schools, with requirements to maintain 2 metre physical distancing where possible
  • Masks and distancing are not required by youth under 18 while engaged in physical activity
  • Spectator attendance restricted to 1/3 fire code capacity and limited to households or 2 close contacts for those living alone (attendees must be masked and distanced)

Working from home
Mandatory restriction province-wide, effective September 16, 2021.

• Mandatory work-from-home measures are in place unless the employer has determined a physical presence is required for operational effectiveness
• If employees are working on location, they must mask in all indoor settings, except while alone in workstations

Testing measures in effect

• COVID-19 testing for Albertans with symptoms remains available at assessment centres
• Asymptomatic testing is no longer recommended
• A wastewater baseline testing program will be launched to provide area trend information and monitor variants of concern

Isolation and quarantine requirements measures in effect

• Isolation is still legally required for people who have COVID-19 symptoms or tested positive
• Quarantine is no longer legally required for close contacts positive cases, unless directed to do so by local public health officials
• International travellers must still follow federal travel requirements
• Isolation hotels and quarantine supports are no longer available

Contact tracing and case investigation measures in effect

• Individuals with positive tests will continue to be notified
• Contact tracers will not notify close contacts of positive cases, but will ask that individuals do so when informed of their positive result
• Contact tracers will continue to investigate cases in high-risk settings, such as acute and continuing care

Do your part to help prevent the spread of COVID-19

Together, we can slow the spread of COVID-19 by making a conscious effort to keep a physical (social) distance between each other. Physical distancing is proven to be one of the most effective ways to reduce the spread of illness during an outbreak. This means making changes in your everyday routines in order to minimize close contact with others, including:

• Avoiding crowded places and gatherings
• Avoiding common greetings, such as handshakes
• Limiting contact with people at higher risk (older adults and those in poor health)
• Keeping a distance of at least 2 arms lengths (approximately 2 metres) from others, as much as possible

Other steps you can take:

• Wear a mask in public when distancing is not possible
• Download and use the ABTraceTogether mobile contact tracing app while out in public
• Wash hands often with soap and warm water for at least 20 seconds or use hand sanitizer (with at least 60% alcohol)
• Use gloves properly if you choose to wear them (they are not necessary)
• Cover coughs and sneezes with a tissue or your elbow
• Avoid touching your face with unwashed hands
• Watch for COVID-19 symptoms
• Take the COVID-19 self-assessment to arrange testing if you have any symptoms

Learn more about physical distancing

Albertans are encouraged to assess and manage their personal risk. It is reasonable for people to continue using precautions that will serve their needs.

Risk factors

When assessing your personal risk, it is important to consider your setting, individual health and wellness factors, and comfort level. Consult your healthcare provider if you want help assessing your personal risk of severe outcomes or determining your personal risk level.

Factors that increase COVID-19 risk:

• You are not fully vaccinated yet
• You regularly interact with children 11 and under who cannot be vaccinated yet
• You attend crowded indoor spaces
• You have risk factors for severe health outcomes from COVID-19

Factors that lower COVID-19 risk:

• You are fully vaccinated
• You mostly socialize outdoors, instead of indoors
• You have a small social circle
• You can normally maintain distancing from other people

Additional precautions

The best thing you can do to support your health and reduce the risk to the broader community is to get vaccinated. Vaccines are our best protection against COVID-19 and the safest and most effective way to protect against infection and severe illness.

Additionally, all Albertans should practice good hand and respiratory hygiene, and stay at home when they are sick. If you have risk factors as described above, it is reasonable to consider additional precautions such as avoiding or limiting time spent in crowded indoor places, minimizing close contact with anyone showing cold-like symptoms, and continuing to use a face mask.

How to wear a mask with ear loops or ties

• Before putting on the mask, wash your hands with soap and warm water for at least 20 seconds or alcohol-based hand sanitizer with a minimum of 60% alcohol
• Ensure your hair is away from your face (a non-medical facemask can be safely worn by someone with facial hair)
• Check the mask for damage; if damaged, discard
• Open the mask fully to cover from your nose to below your chin
• Place mask over nose and mouth and secure to your head with ties or ears with ear loops (depending on style of mask)
• If the mask has a nose bar, pinch around your nose to reduce gaps between your face and mask
• Adjust if needed to make sure your nose and mouth are fully covered
• Avoid touching the mask while wearing it; if you need to adjust your mask, clean your hands with alcohol-based hand sanitizer or soap and water before and after you touch it
• Keep your nose, mouth and chin covered at all times, until you are ready to remove the mask

How to remove a mask with ear loops or ties

• Remove your mask if it becomes wet, torn, dirty or the ear loops/ties become damaged
• Wash hands with soap and water for at least 20 seconds or alcohol-based hand sanitizer with a minimum of 60% alcohol before you remove the mask
• Do not touch the front of the mask. Remove using the ties or ear loops
• Dispose of your mask in a lined garbage bin and wash your hands with soap and water for at least 20 seconds or alcohol-based hand sanitizer with a minimum of 60% alcohol

What not to do with your mask

• Do not touch your face under the mask
• Do not use a ripped, visibly soiled or wet mask or if the ear loops/ties are damaged
• Don’t wear the same mask for a long period of time; it must be changed when it gets damp
• Don’t share your mask with another person
• Don’t wear the mask below your nose or chin
• Don’t let the mask give you a false sense of security; masks are meant to be used to as an addition to other measures such as physical distancing wherever possible, and hand washing

Cleaning and disposing of non-medical masks and face coverings

If you plan to reuse the mask, wash it before wearing it again. Change your cloth mask as soon as it gets damp or soiled by putting it directly into the washing machine, and washing it with other items using a hot cycle, and then dry thoroughly.

Non-medical masks that cannot be washed should be discarded and replaced as soon as they get damp, soiled or crumpled. Dispose of masks properly in a lined garbage bin after use, and do not leave discarded masks in shopping carts or on the ground.

• Learn the guidelines for the Early Years (0 to 4) 
• Learn the guidelines for Children and Youth (5 to 17) 
• Learn the guidelines for Adults (18 to 64) 
• Learn the guidelines for Seniors (65+) 
• Learn the guidelines for physical activity throughout Pregnancy 

Help in Tough Times; we're here to help

At some point in our lives we all have stressful times. We can be impacted by such things as financial pressures, unexpected difficulties, unemployment, or stressful situations such as the current outbreak of the COVID-19 pandemic.

Support is available from Alberta Health Service Addiction and Mental Health, although how the services are provided may have changed. AHS has resources and services, such as Text4Hope and Togetherall, available to help you or someone you know.

Talk to Someone 24/7

• Dial 911 for Emergency Assistance
• Call the Mental Health Helpline at 1.877.303.2642 or visit AHS Mental Health Support
• Call the Addiction Helpline at 1.866.332.2322 or visit AHS Addiction Support

Text4Hope

Text4Hope is a free service providing three months of daily Cognitive Behavioural Therapy CBT–based text messages written by mental health therapists. An Alberta-based innovation, Text4Hope is an evidence-based tool that helps people identify and adjust the negative thoughts, feelings and behaviours a pandemic might be expected to provoke.

Through a set of daily messages, people receive advice and encouragement helpful in developing healthy personal coping skills and resiliency. Community members simply subscribe to receive ongoing supportive content. There is no cost, however standard message rates pay apply. Please check with your mobile provider.

Text COVID19HOPE to 393939 to subscribe.

Togetherall

Togetherall is a clinically moderated, online peer-to-peer mental health community that empowers individuals to anonymously seek and provide support 24/7. Togetherall is free to all Albertans aged 16-plus, register using your Alberta postal code.

• A safe and vibrant online community where individuals remain anonymous to each other and can draw strength and insights from others that have real lived experiences
• Resources that are easily accessible and active 24/7/365, no formal referral needed
• Peace of mind knowing the community is clinically moderated by registered mental health practitioners who ensure individuals are kept safe and feel supported
• Access to additional self-assessments, recommended resources and self-guided courses to help foster positive mental health and wellbeing
• Creative tools to help members express and track how they are feeling in a way that feels comfortable to them

Check out Mental Health Tools and Resources
Learn more about Help in Tough Times; we’re here to help

Help is still available even if you are infected or in isolation. If you or someone you know is at risk of family violence, help is available. Call Alberta’s 24-hour Family Violence Info Line at 310-1818 to get anonymous help in over 170 languages. Call 911 if you or someone you know is in immediate danger. Police and RCMP will respond even if you have COVID-19 or are in self-isolation or quarantine and experiencing symptoms.

Family violence is an abuse of power in a family or other trusting relationship where people rely on each other. When someone experiences family violence, their well-being, security and survival are threatened. Rates of family violence increase during and following natural disasters, public health crises and economic downturns. It is important to know where you can turn if you are experiencing family violence during the COVID-19 pandemic.

• Learn more about family violence and getting help 24/7
• Family Violence Info Line Chat
• Find local emergency shelters and temporary housing

As older adults are more at risk during the COVID-19 pandemic, there is an increased need for them to practice physical (social) distancing and self-isolation. This may make them more vulnerable to abuse. The Family Violence Info Line (310-1818) can assist with information on elder abuse shelters and community resources.

• Learn how to recognize signs of elder abuse
• Find local emergency shelters and temporary housing

Call 911 if you or the person you are reporting is in immediate danger.

Children are at a much higher risk for neglect and abuse during times of uncertainty and crisis. Help is still available even if you are infected or in isolation. Call the Child Abuse Hotline: 1-800-387-5437 (KIDS) to get help if you, or children you know, are being neglected, emotionally or physically abused or sexually exploited. If you believe a child is at risk, you must report it. Help is available in multiple languages 24/7.

What is child abuse, neglect and sexual exploitation
Find out how to recognize and know the warning signs

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. They are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.

• Attention! Service Canada Ready to Help
• Learn more about Service Canada
• Learn about Employment and Social Development Canada

Private and non-profit businesses can apply for funding to offset the cost of hiring and training unemployed or underemployed Albertans into new or vacant full-time jobs.

Employers can get up to $25,000 for each new hire, or $37,500 for each new employee with a disability. Workers cannot apply for the program directly, but can let potential employers know they can apply for the Alberta Jobs Now program if they hire you.

Apply for the first of 3 intake periods by August 31.

Learn more about the Alberta Jobs Now program

Employment Insurance (EI) program

The government has made temporary changes to the Employment Insurance (EI) program to better support Canadians who need financial assistance. As of September 27, 2020, the minimum benefit rate is $500 per week before taxes in most cases.

Learn more about the Employment Insurance (EI) program
Apply for EI

If you are not eligible for EI benefits, you may be eligible for the new benefits:

• Canada Recovery Benefit (CRB)
• Canada Recovery Sickness Benefit (CRSB)
• Canada Recovery Caregiving Benefit (CRCB)

Canada Recovery Benefit (CRB)

The CRB provides $500 ($450 after taxes withheld) per week for up to 38 weeks for workers who:

• Are not employed or self-employed for reasons related to COVID-19 or have had their income reduced by at least 50% due to COVID-19
• Are not eligible for Employment Insurance (EI)
• Meet all the eligibility criteria for period they're applying for
• Find out how to keep getting your payment

Learn more about CRB

Supporting families with children under the age of six

The Canada Child Benefit young child supplement (CCBYCS) is providing temporary additional support in 2021 of up to $1,200 to families with children under the age of six.

You must be entitled to receive the Canada Child Benefit (CCB) in January, April, July or October 2021 to receive the CCBYCS. If you already receive the CCB, you will not need to apply for this benefit.

Find out more about the CCBYCS

Canada Recovery Sickness Benefit (CRSB)

The CRSB provides $500 ($450 after taxes withheld) per week for up to a maximum of four weeks, for workers who:

• Are unable to work for at least 50% of the week because they contracted COVID-19
• Are self-isolated for reasons related to COVID-19
• Have underlying conditions, are undergoing treatments or have contracted other sicknesses that, in the opinion of a medical practitioner, nurse practitioner, person in authority, government or public health authority, would make them more susceptible to COVID-19
• Find out how to keep getting your payment

Learn more about CRSB

Canada Recovery Caregiving Benefit (CRCB)

The CRCB provides $500 ($450 after taxes withheld) for up to 38 weeks per household for workers:

• Unable to work for at least 50% of the week because they must care for a child under the age of 12 or family member because schools, daycares or care facilities are closed due to COVID-19
• Because the child or family member is sick and/or required to quarantine or is at high risk of serious health implications because of COVID-19
• Find out how to keep getting your payment

Learn more about CRCB

Mortgage payment deferral

Homeowners facing financial hardship may be eligible for a mortgage payment deferral. The deferral is an agreement between you and your lender. Typically, the agreement indicates that you and your lender have agreed to pause or suspend your mortgage payments for a certain amount of time. After the agreement ends, your mortgage payments return to normal and the deferred payments — including principal and accumulated interest – are added to the outstanding principal balance and subsequently repaid throughout the life of the mortgage.

To know if you are eligible for a mortgage payment deferral or to learn what options are available, contact your lender directly — your bank or your mortgage professional.

Emergency financial assistance

If you are facing an unexpected emergency, you can apply for emergency financial assistance. You can get help when a situation is caused by unforeseeable circumstances beyond your control, and it presents a severe health risk, and you cannot access other resources or wait until your next pay-cheque or Income Support benefit cheque.

Learn more about Alberta's emergency financial assistance

Canada Student Loan Interest Suspension

The federal government continues to waive the interest on the federal portion of Canada Student Loans.

Learn more about Canada Student Loans

All working Albertans can access 3 hours of paid, job-protected leave to get each dose of the vaccine. This leave is for employees who are receiving a COVID-19 vaccination. Employees who are quarantining or self-isolating should read about COVID-19 leave.

Learn more about paid COVID-19 vaccination leave

Practical services for Seniors: delivery of items and personal outreach

The Government of Canada will provide immediate essential services to Canadian seniors impacted by COVID-19. The government will contribute $9 million through United Way Canada for local organizations to support practical services to Canadian seniors. These services could include the delivery of groceries, medications, or other needed items, or personal outreach to assess individuals’ needs and connect them to community supports.

Contact your local organization

Collaborative Online Resources and Education for Seniors

Collaborative Online Resources and Education (CORE) provides a platform for seniors-serving organizations to improve delivery of services for older Albertan and seniors. The hub will make it easier for organizations to share resources and coordinate services, with a focus on key COVID-19 issues, including transportation, food security, social isolation and home supports.

CORE Alberta will support seniors-serving organizations to access training, COVID-19 information and resources, map where the greatest needs are across the province, and help seniors in more remote locations get the support they need.

The online hub cost $40,000 to develop. The Alberta government and partners will invest about $720,000 in inter-agency programs and initiatives that will be coordinated through CORE. Funding partners include Alberta Health Services, Alberta Blue Cross and the Government of Canada. The United Way of Calgary and Area will administer the hub and act as the project’s fiscal agent.

Learn more about CORE

New Horizons for Seniors Program

The Government of Canada is expanding the New Horizons for Seniors Program with an additional investment of $20 million to support organizations that offer community-based projects that reduce isolation, improve the quality of life of seniors, and help them maintain a social support network. For all organizations who received funding under the 2019-2020 New Horizons for Seniors Program community-based stream, funding can be used to provide immediate and essential services to seniors impacted by COVID-19.

Learn more about New Horizons for Seniors

Find financial help during COVID-19

Answer a few simple questions to get a list of benefits and supports tailored to you. Here, you’ll be asked 7 to 10 questions, one at a time, and then shown a list of benefits that may help in your situation. It will also have links for more information. Please answer the questions as an individual, not a household.

Find the support you need

As a small business owner, you may be facing immediate challenges in light of the actions taken by our government to further prevent the spread of COVID-19 as we continue to move forward with our relaunch strategy in Alberta. Business Link has gathered current information and resources available to you as you work through the implications this has on you and your business.

Business Link will continue to update this page with new information and additional resources as they become available.

Learn about the resources available for businesses affected by COVID-19

Business Link is supported by the Government of Canada and the Alberta Government.

• Canada Emergency Wage Subsidy
• Extending the work-sharing program

• Alberta Credit Unions offer relief solution
• Business Credit Availability Program for loan guarantee for SMEs
• Business Credit Availability Program for co-lending for SMEs
• Canada Emergency Rent Subsidy (CERS)
• Highly Affected Sectors Credit Availability Program (HASCAP)
• Loan Guarantee for Small and Medium-Sized Enterprises
• Co-Lending Program for Small and Medium-Sized Enterprises
• Black Entrepreneurship Loan Fund
• Large Employer Emergency Financing Facility (LEEFF)

• Agriculture and agri-food
• Aquaculture and fisheries
• Culture, heritage and sport
• Energy
• Transportation
• Infrastructure

• Canada Recovery Benefit (CRB)
• Canada Recovery Sickness Benefit (CRSB)
• Canada Recovery Caregiving Benefit (CRCB)

• Relief measures for Indigenous businesses
• Supporting business through the pandemic and into recovery

• Answer a few questions to get a personalized list of support