Lesser Slave River News

Community news updates from the MD

MD Launches 24/7 Urgent Call-in Service

The MD has implemented a 24/7 reception service to address urgent resident requests outside of regular working hours.

Most MD staff observe regular office hours, but issues like a utility disruption or animal at large happen when they happen. The MD's new urgent call-in service helps connect residents to the departments and resources they need during evening and weekend hours.

To contact an MD department after 4:30PM on weekdays, or at any time during the weekend, simply dial the main administration office number 780.849.4888 (toll-free 1.866.449.4888) and you'll be connected to a live agent. The appropriate department will then review and respond to your call on a priority basis.

Please note that the after-hours call-in service is designed to help the MD respond to urgent or time-sensitive resident requests.

To reduce the strain on this service, please submit any non-urgent questions, concerns or complaints to the MD during regular business hours of 8:15AM to 4:30PM Monday to Friday. Residents can also submit a complaint or service request via the Alert the MD form on the MD website.

If immediate action is required to assist with an urgent matter, please dial 9-1-1.

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MD administration offices are open from Monday to Friday between 8:15am and 4:30pm.
Main Office: Box 722 - 3000, 15th Ave SE, Slave Lake, AB
T:780.849.4888  F:1.866.449.4888
Sub-office: 660061 Range Road 20, Flatbush, AB
T:780.681.3929  F:1.866.681.3929




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